Information on the processing of your personal data pursuant to Art. 13 and 14 GDPR.
The protection of your personal data is important to us. We process personal data exclusively in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and applicable Austrian telecommunications legislation.
This Privacy Policy explains the main aspects of data processing in connection with the use of www.cityfairways.com, our online services and our Cityfairways locations.
The controller responsible for the processing of personal data is:
Golfsport Company Trading GmbH
Schusterstraße 15
2482 Münchendorf
Austria
Phone: +43 1 292 35 89
Email: office@cityfairways.com
Website: www.cityfairways.com
Cityfairways is an offering and brand of Golfsport Company Trading GmbH.
When you visit our website, technical information may automatically be processed by our web server or hosting provider.
This information may include:
This information is processed in order to provide the website technically, ensure its stability and security and detect and prevent misuse or attacks.
The legal basis is our legitimate interest pursuant to Art. 6(1)(f) GDPR in operating a secure and functional website.
Our website may use cookies and comparable technologies.
Cookies are small files stored on your device. Some cookies are technically necessary for the website to function properly. Other cookies may be used for statistical, analytical or marketing purposes.
Technically necessary cookies may be used on the basis of our legitimate interests or where required to provide a service requested by you.
Non-essential cookies, particularly analytics and marketing cookies, are generally only activated after you have provided your consent.
You may change or withdraw your consent at any time with effect for the future via the cookie settings on our website.
You may also delete or block cookies through your browser settings. However, this may result in certain website functions being restricted.
If you contact us by email, telephone or via a contact form, we process the information you provide in order to handle your enquiry and any subsequent communication.
This may include:
Depending on the nature of your enquiry, processing is based on Art. 6(1)(b) GDPR for contractual or pre-contractual purposes or Art. 6(1)(f) GDPR based on our legitimate interest in responding to enquiries.
Our own booking systems, websites of individual Cityfairways locations or external booking platforms may be used for booking simulator sessions, events or other services.
The following data may be processed in connection with a booking:
The information is processed for the purpose of administering the reservation and performing the contract concluded with you.
The legal basis is Art. 6(1)(b) GDPR.
Where an external booking provider is used, the privacy policy of the respective provider also applies.
Individual Cityfairways locations may, for example, use booking and administration systems provided by eTennis. In such cases, the relevant service provider technically processes the data through its systems.
Where a booking or location system allows you to create a customer account, the information provided during registration is processed for the administration of your account and provision of the relevant services.
Depending on the system used, login through third-party providers such as Google or Apple may also be offered.
When using such a login service, information may be exchanged between the relevant provider and the booking system. The privacy policy of the respective provider also applies.
If you subscribe to a newsletter or other electronic communications, we may process your email address as well as your name and any other information you voluntarily provide.
The newsletter is generally sent on the basis of your consent pursuant to Art. 6(1)(a) GDPR.
Where permitted by law, we may also send existing customers information concerning our own similar products, services or events.
You may unsubscribe from newsletters or electronic marketing communications at any time via the unsubscribe link included in the relevant email or by contacting:
office@cityfairways.com
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Where you have given your consent, analytics services may be used on our website in order to statistically analyse the use of our website and improve our services.
Information concerning the following may be processed:
Where consent is required, processing is based on Art. 6(1)(a) GDPR.
Our website may use Google Analytics, a web analytics service provided by Google.
Google Analytics enables us to statistically analyse the use of our website. Cookies and similar technologies may be used and information concerning your use of the website may be processed.
Google Analytics is generally only used after you have provided your consent.
Google may process information on servers located outside the European Union or European Economic Area. Where required, such transfers are carried out on the basis of appropriate safeguards provided for under applicable data protection law.
You may withdraw your consent at any time via our cookie settings.
We may use Google Ads services to advertise our services online and measure the effectiveness of our advertising.
If you reach our website through a Google advertisement, a cookie or comparable technology may – subject to your consent – be used to determine whether certain actions were subsequently completed on our website, such as visiting a particular page or contacting us.
This processing is based on your consent pursuant to Art. 6(1)(a) GDPR.
We may use services provided by Meta Platforms Ireland Limited in connection with Facebook and Instagram.
These services may include links to our social-media profiles and – where activated and consented to by you – marketing and analytics technologies such as the Meta Pixel.
Information concerning your visit to and interactions with our website may be processed and potentially associated with your Facebook or Instagram account.
Non-essential tracking technologies are only used after your consent pursuant to Art. 6(1)(a) GDPR.
If you directly visit our Facebook or Instagram profiles, Meta's own privacy policies also apply.
Our website may include videos or other content provided by third parties, in particular YouTube.
When such content is accessed, a technical connection to servers operated by the respective provider may be established.
Where prior consent is required, such content will only be loaded after you have provided your consent.
YouTube is a service provided by Google.
Our website contains links to websites operated by Cityfairways locations, golf clubs, partner companies, booking platforms and other external providers.
When following such a link, you may leave our direct area of responsibility.
The respective website operator is generally responsible for the processing of personal data on external websites. Please therefore also review the privacy policies of the relevant external providers.
We may operate business profiles on social networks such as Facebook, Instagram, LinkedIn or other platforms.
When you visit our profiles or interact with our content, personal data is also processed by the relevant platform operator.
We have only limited control over the nature and scope of such processing.
Further information can be found in the privacy policies of the respective social networks.
In order to provide our services, we may disclose personal data to carefully selected service providers.
These may include:
Where a service provider processes personal data solely on our behalf, it is engaged as a processor pursuant to Art. 28 GDPR.
The use of certain service providers may involve the processing of personal data outside the European Union or European Economic Area.
Such transfers are only made where the applicable data protection requirements are met, for example on the basis of an adequacy decision issued by the European Commission or appropriate safeguards such as Standard Contractual Clauses.
We generally retain personal data only for as long as necessary for the respective processing purpose.
Data may additionally be retained where required by statutory retention obligations or where necessary for the establishment, exercise or defence of legal claims.
Once the purpose of processing no longer applies and any statutory retention period has expired, the relevant data will be deleted or anonymised.
Subject to the applicable legal requirements, you have in particular the following rights:
Consent may be withdrawn at any time with effect for the future.
To exercise your rights, please contact:
office@cityfairways.com
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.
In Austria, the competent authority is:
**Austrian Data Protection Authority
(Österreichische Datenschutzbehörde)**
Barichgasse 40–42
1030 Vienna
Austria
Email: dsb@dsb.gv.at
Phone: +43 1 52 152-0
We implement appropriate technical and organisational security measures to protect personal data against loss, manipulation, unauthorised access and other forms of misuse.
Please note, however, that data transmission over the Internet can never be completely protected against access by third parties.
As a general rule, we do not use solely automated decision-making, including profiling within the meaning of Art. 22 GDPR, that produces legal effects concerning you or similarly significantly affects you.
We reserve the right to amend this Privacy Policy where legal requirements, our website, the services we use or our business processes change.
The version currently published on our website applies.
Last updated: August 2026
You generally have the following rights:
Simply contact us at the e-mail address above.
If you believe that the processing of your data violates data protection law, you can lodge a complaint with the Austrian Data Protection Authority: Barichgasse 40–42, 1030 Vienna, dsb.gv.at.
This privacy policy is dated [MONTH YEAR].